This Policy is a legally binding agreement between you (“User”, “you” or “your”) and Casinobest Ltd (“Casinobest Ltd”, “we”, “us” or “our”). If you are agreeing to this Policy on behalf of a business or other legal entity, you confirm that you have the authority to bind that entity to this agreement. If you do not have such authority or do not agree with the terms of this Policy, you must not accept it and may not access or use the Website and Services. By accessing and using the Website and Services, you acknowledge that you have read, understood, and agree to be bound by the terms of this Policy. It is important to note that this Policy does not apply to the practices of companies or individuals that we do not own or control.
The information that is automatically collected is solely used to identify any potential cases of abuse and to gather statistical data on the usage and traffic of the Website and Services. This statistical information is not compiled in a manner that would reveal the identity of any specific user of the system.
Collection of personal information
The Website and Services can be utilized without disclosing any personal information that could identify you as an individual. However, if you want to take advantage of certain features on the Website, you may be required to provide some Personal Information, such as your name and email address.
The Website collects and retains any information that you intentionally provide to us, such as when you submit content or complete any forms. This information may include, but is not limited to:
- Account details (such as user name, unique user ID, password, etc)
- Contact information (such as email address, phone number, etc)
- Basic personal information (such as name, country of residence, etc)
While it is possible to opt out of providing Personal Information, doing so may limit your ability to access certain features on the Website. If you are unsure about which information is required, please feel free to reach out to us for clarification.
Our website and services are not intended for children under the age of 18, and we do not knowingly collect any personal information from them. If you are under 18, please do not provide any personal information through our website and services. If you believe that a child under 18 has provided personal information to us, please contact us immediately so that we can delete their information from our records.
Using collected information
When it comes to handling Personal Information, we may act as both a data controller and a data processor. However, if we have entered into a data processing agreement with you, then you would be the data controller and we would be the data processor.
In certain situations involving Personal Information, our role may vary. When we request that you provide Personal Information that is necessary for your use of the Website and Services, we act as a data controller. This means that we are responsible for determining the purposes and methods of processing your Personal Information.
When you provide Personal Information through our Website and Services, we act as a data processor. This means that we do not own or control the information you submit, and we only process it according to your instructions. You, as the User providing the Personal Information, are the data controller in these situations. We take our responsibility as a data processor seriously and ensure that all Personal Information is processed in accordance with applicable laws and regulations.
To provide you with access to our Website and Services, we may need to collect and use certain Personal Information. This information may also be required to meet legal obligations. Failure to provide the requested information may result in us being unable to provide you with the products or services you have requested. The information we collect from you may be used for various purposes, including but not limited to:
- Create and manage user accounts
- Send product and service updates
- Respond to inquiries and offer support
- Request user feedback
- Improve user experience
- Protect from abuse and malicious users
- Respond to legal requests and prevent harm
- Run and operate the Website and Services
The way in which we process your Personal Information is dependent on several factors, including your interactions with our Website and Services, your location, and the following circumstances: (i) your explicit consent for one or more specific purposes; (ii) the need to provide information for the performance of an agreement with you or for any pre-contractual obligations; (iii) compliance with a legal obligation to which you are subject; (iv) the completion of a task carried out in the public interest or in the exercise of official authority vested in us; (v) the pursuit of legitimate interests by us or a third party. Additionally, we may combine or aggregate some of your Personal Information to enhance our services and improve our Website.
It is important to note that in certain legal contexts, we may be permitted to process your information until you explicitly object to such processing by opting out. This means that we may not need to rely on your consent or any other legal basis. However, we are always happy to provide clarification on the specific legal basis that applies to the processing of your Personal Information. This includes whether the provision of such information is required by law or contract, or necessary to enter into a contract.
To ensure that we can provide you with the best possible service, we may need to share your information with our trusted affiliates, contracted companies, and service providers. These third-party providers help us operate the Website and provide the Services you have requested. Rest assured that we only work with Service Providers whose privacy policies align with ours or who agree to abide by our policies regarding Personal Information. We will never share your information with unaffiliated third parties.
To protect your privacy, Service Providers are strictly prohibited from using or sharing your information for any purpose other than what is necessary to perform their designated functions or comply with legal requirements. We only provide Service Providers with the information they need to perform their services, and we do not authorize them to use or disclose any of your information for their own marketing or other purposes. We will only share your information with Service Providers in the following categories:
- Cloud computing services
- Communication and collaboration services
- Data analytics services
- Data storage services
- Social networks
- User authentication services
- Website hosting service providers
In certain circumstances, we may need to share any Personal Information we collect, use, or receive. This could include situations where we are required or permitted by law to do so, such as complying with a subpoena or other legal process. We may also disclose information if we believe in good faith that it is necessary to protect our rights, your safety, or the safety of others, investigate fraud, or respond to a government request.
Retention of personal information
We are committed to protecting your Personal Information and will only retain and use it for as long as necessary to fulfill our legal obligations, enforce our agreements, and resolve any disputes that may arise. If required or permitted by law, we may retain your information for a longer period of time. Rest assured that we take your privacy seriously and will always handle your information with the utmost care and respect.
After you update or delete your Personal Information, we may still use any aggregated data that includes it, but we won’t use it in a way that could identify you personally. However, once the retention period is over, we will delete your Personal Information. This means that you won’t be able to enforce your right to access, erasure, rectification, or data portability after the retention period has ended.
To enhance your online experience, our Website and Services utilize cookies. These are small text files that are stored on your hard drive by a web page server. Cookies cannot harm your computer or run programs. They are assigned to you and can only be read by the web server in the domain that issued the cookie. However, if you choose to decline cookies, some features of the Website and Services may not be available to you.
To better understand how our Website and Services are being used, we may utilize third-party analytics tools that collect standard internet activity and usage information through cookies, web beacons, or similar technologies. This information is then used to generate statistical reports on User activity, including frequency of visits, pages visited, and duration of visits. By analyzing this data, we can monitor and improve the performance of our Website and Services.
Do Not Track (DNT)
When you visit a website, your online activity may be tracked by the website or third-party websites. However, some browsers have a Do Not Track feature that signals to websites that you do not want to be tracked. It’s important to note that tracking refers to collecting personally identifiable information from consumers as they move across different websites over time. The Website and Services do not track visitors in this way, but third-party websites may still track your browsing activities to tailor their content to you. To learn more about Do Not Track protocols and your options, visit www.internetcookies.com.
Our Website and Services may provide links to external resources that are not under our control. It is important to note that we cannot be held responsible for the privacy policies and practices of these third-party resources. We strongly advise you to exercise caution and review the privacy statements of any external resources that may collect your Personal Information before providing any sensitive data.
We take the security of your information seriously and have implemented measures to protect it from unauthorized access, use, or disclosure. Our computer servers are located in a controlled and secure environment, and we maintain administrative, technical, and physical safeguards to prevent unauthorized access, use, modification, or disclosure of your Personal Information. Despite our efforts, we cannot guarantee the security of data transmitted over the Internet or wireless networks.
Although we make every effort to safeguard your Personal Information, it is important to recognize that there are inherent limitations to internet security and privacy. We cannot control these limitations, and therefore cannot guarantee the security, integrity, or privacy of any information exchanged between you and our Website or Services. Despite our best efforts, it is possible for third parties to view or tamper with this information during transit.
Personal data breach
The security of our Website and Services is of utmost importance to us. If we become aware of any compromise to the security of our platform or if Users’ Personal Information has been disclosed to unauthorized third parties due to external activity such as security attacks or fraud, we will take appropriate measures to investigate and report the incident. We may also notify law enforcement authorities and cooperate with them as needed. If a data breach occurs, we will make reasonable efforts to inform affected individuals if we believe there is a reasonable risk of harm or if required by law. In such cases, we will send an email notification to affected Users.
Policy changes and amendments
We have the authority to make changes to this Policy or its terms regarding the Website and Services whenever we deem necessary. If we do make any modifications, we will inform you via email. Additionally, we may choose to notify you through other means, such as using the contact information you have provided, at our discretion.
If we make any changes to our Policy, the updated version will be effective immediately upon posting unless otherwise specified. By continuing to use our Website and Services after the effective date of the revised Policy (or such other act specified at that time), you are consenting to those changes. However, we will not use your Personal Information in a way that is materially different from what was stated at the time it was collected without your consent.
Accepting this policy
By accessing and using the Website and Services, you are acknowledging that you have read and agreed to the terms and conditions outlined in this Policy. If you submit your information, you are also agreeing to be bound by this Policy. If you do not agree to these terms, you are not authorized to access or use the Website and Services.
We value your feedback and are always available to address any questions, concerns, or complaints you may have regarding our Policy or the information we hold about you. To exercise your rights or get in touch with us, please use the contact details provided below: