This Policy is a legally binding agreement between you (“User”, “you” or “your”) and Casinobest Ltd (“Casinobest Ltd”, “we”, “us” or “our”). If you are agreeing to this Policy on behalf of a business or other legal entity, you must have the authority to bind that entity to this agreement. If you do not have such authority or do not agree with the terms of this Policy, you may not access or use the Website and Services. By accessing and using the Website and Services, you acknowledge that you have read, understood, and agree to be bound by the terms of this Policy. It is important to note that this Policy does not apply to companies or individuals that we do not own or control.
Upon accessing the Website, your browser automatically transmits certain information to our servers. This may include your device’s IP address, browser type and version, operating system type and version, language preferences, the webpage you were on prior to visiting the Website and Services, the pages of the Website and Services you visit, the duration of your visit, the information you search for on the Website, access times and dates, and other related statistics.
The information that is automatically collected is strictly used to identify any potential cases of abuse and to gather statistical data on the usage and traffic of the Website and Services. This statistical data is not compiled in a manner that would reveal the identity of any specific user of the system.
Collection of personal information
The Website collects and stores any information that you intentionally provide to us, such as when you publish content or complete any forms. This information may include, but is not limited to:
- Account details (such as user name, unique user ID, password, etc)
- Contact information (such as email address, phone number, etc)
- Basic personal information (such as name, country of residence, etc)
While it is possible to opt out of providing Personal Information, doing so may limit your ability to access certain features on the Website. If you are unsure about which information is required, please feel free to reach out to us for clarification.
Our website and services are not intended for children under the age of 18, and we do not knowingly collect any personal information from them. If you are under 18, please refrain from submitting any personal information through our website and services. If you suspect that a child under 18 has provided personal information to us, please contact us immediately so we can delete their information from our records.
Processing of collected information
We act as a data controller and a data processor when handling Personal Information, unless we have entered into a data processing agreement with you in which case you would be the data controller and we would be the data processor.
When it comes to Personal Information, our role may vary depending on the situation. If we ask you to provide Personal Information that is necessary for you to access and use our Website and Services, we act as a data controller. This means that we are responsible for determining the purposes and methods of processing your Personal Information.
When you provide Personal Information through our Website and Services, we act as a data processor. This means that we do not own or control the information, and we only process it according to your instructions. You, as the User providing the Personal Information, are the data controller in these situations. We take our responsibility as a data processor seriously and ensure that all Personal Information is processed in accordance with applicable laws and regulations.
To ensure that our Website and Services are accessible to you and to comply with legal requirements, we may require certain Personal Information from you. Failure to provide this information may result in our inability to provide you with the products or services you have requested. The information we collect from you may be used for the following purposes:
- Create and manage user accounts
- Send product and service updates
- Respond to inquiries and offer support
- Request user feedback
- Improve user experience
- Protect from abuse and malicious users
- Respond to legal requests and prevent harm
- Run and operate the Website and Services
The way we handle your Personal Information depends on various factors, such as your location, how you use our Website and Services, and whether you have given your consent for specific purposes. In some cases, we may need to process your information to fulfill an agreement with you or to comply with legal obligations. Other times, we may process your information for the public interest or to pursue legitimate interests. Additionally, we may combine or aggregate your information to enhance our services and improve our Website.
Disclosure of information
To ensure that we can provide you with the best possible service, we may need to share your information with our trusted affiliates, contracted companies, and service providers. These third-party providers help us to operate the website and deliver the services you have requested. Rest assured that we only work with providers whose privacy policies align with our own or who agree to abide by our policies regarding personal information. We will never share your information with any unaffiliated third parties.
To protect your privacy, Service Providers are strictly prohibited from using or sharing your information for any purpose other than what is necessary to perform their designated functions or comply with legal requirements. We only provide Service Providers with the information they need to perform their services, and we do not authorize them to use or disclose any of the provided information for their own marketing or other purposes. We will only share and disclose your information with Service Providers who fall under the following categories:
- Cloud computing services
- Communication and collaboration services
- Data analytics services
- Data storage services
- Social networks
- User authentication services
- Website hosting service providers
In certain circumstances, we may need to share any Personal Information we collect, use, or receive. This could include situations where we are required or permitted by law, such as complying with a subpoena or other legal process. We may also disclose information if we believe in good faith that it is necessary to protect our rights, your safety, or the safety of others, investigate fraud, or respond to a government request.
We are committed to protecting your Personal Information and will only retain and use it for as long as necessary to comply with legal obligations, enforce agreements, and resolve disputes. If a longer retention period is required or permitted by law, we will ensure that your information is kept secure and confidential.
After you update or delete your Personal Information, we may use any aggregated data that includes it, but we won’t use it in a way that identifies you personally. Once the retention period is over, we will delete your Personal Information. This means that you won’t be able to enforce your right to access, erasure, rectification, or data portability after the retention period ends.
To enhance your online experience, our Website and Services utilize cookies. These are small text files that are stored on your hard drive by a web page server. Cookies cannot harm your computer or run programs. They are assigned to you and can only be read by the web server in the domain that issued the cookie. However, if you opt to decline cookies, you may not be able to access all the features of our Website and Services.
Data analytics tools
To better understand how our Website and Services are being used, we may utilize third-party analytics tools that rely on cookies, web beacons, and other similar technologies. These tools collect standard internet activity and usage information, which we use to generate statistical reports on User behavior. By analyzing data such as how often Users visit our Website and Services, which pages they visit, and how long they stay, we can monitor performance and make improvements to enhance the User experience.
Do Not Track
When you use a browser’s Do Not Track feature, you’re telling the websites you visit that you don’t want them to track your online activity. It’s important to note that tracking is different from simply collecting information from a website. Tracking involves gathering personally identifiable information from users as they move across different websites over time. Our Website and Services do not engage in this type of tracking. However, some third-party websites may track your browsing activity in order to personalize the content they show you. If you want to learn more about Do Not Track protocols or the choices available to you, visit internetcookies.com website.
Social media services
Links to other sites
Our Website and Services may provide links to external resources that are not under our control. It is important to note that we are not responsible for the privacy policies or practices of these third-party resources. We strongly advise you to review the privacy statements of any external resources you may visit, as they may collect personal information from you. Please be aware of this when leaving our Website and Services.
Security of information
We take the security of your information seriously and have implemented measures to protect it from unauthorized access, use, or disclosure. Our computer servers are located in a controlled and secure environment, and we maintain administrative, technical, and physical safeguards to prevent unauthorized access, use, modification, or disclosure of your Personal Information. Despite our efforts, we cannot guarantee the security of data transmitted over the Internet or wireless network.
Although we make every effort to safeguard your Personal Information, it is important to recognize that there are inherent security and privacy limitations associated with the Internet. We cannot control these limitations. Additionally, we cannot guarantee the security, integrity, and privacy of any information or data exchanged between you and our Website and Services. Despite our best efforts, such information and data may be viewed or tampered with by a third party during transit.
Possible data breach
We take the security of our Website and Services very seriously. If we ever become aware of a breach in our security that may have resulted in the disclosure of Users’ Personal Information to unauthorized third parties, we will take appropriate measures to investigate and report the incident, as well as cooperate with law enforcement authorities. If we believe that there is a reasonable risk of harm to affected Users, we will make reasonable efforts to notify them of the breach. We will notify affected Users via email if notice is required by law or if we believe it is necessary to do so.
We have the authority to change this Policy or its conditions concerning the Website and Services whenever we deem necessary. If we make any modifications, we will inform you via email. Additionally, we may choose to notify you through other means, such as using the contact information you have provided.
If we make any changes to our Policy, we will post the updated version on our website. These changes will be effective immediately, unless we specify otherwise. By continuing to use our website and services after the revised Policy is posted, you are giving your consent to the changes. However, we will not use your Personal Information in a way that is significantly different from what we stated when we collected it, without first obtaining your consent.
By accessing and using the Website and Services, you are acknowledging that you have read and agreed to the terms and conditions outlined in this Policy. If you choose to submit your information, you are also agreeing to be bound by this Policy. If you do not agree with the terms of this Policy, you are not authorized to access or use the Website and Services.
Should you have any inquiries, worries, or grievances about this Policy, the data we have on record about you, or if you want to assert your rights, we urge you to get in touch with us using the contact information provided below:
email: [email protected]